Staff Positions

Posting date 03.01.2013

Administrative Assistant II/Receptionist

ESSENTIAL FUNCTIONS

• Assist with incoming and outgoing calls for the Health and Wellness Center
• Meet and greet visitors to Health and Wellness, receive and route calls from extension 7279, take messages as necessary while maintaining patient confidentiality
• Assists with setup of charts for new patients and filing as neededAssist with scheduling appointments
• Checks in patients arriving for appointments
• Places follow up calls or e-mails to patients who no show for appointments
• Complete monthly survey for student satisfaction with Health and Wellness
• Complete daily survey for student satisfaction with Schreiner's Student and Accident Insurance
• Perform word processing, data entry, filing, and general clerical duties
• Prepare Excel spreadsheets for Schreiner's Student and Accident Insurance by compiling data from Admissions, the Registrar and Residence Life
• Provides general information regarding insurance requirements to students, parents
• Create student confidential health files; maintain confidential student data in Jenzabar and files
• Answer written requests, processing and retaining information in a timely manner and various request on a weekly basis
• Process and distribute internal and external mail for the department in a timely manner
• Greets people coming into the office in a professional and friendly manner
• Acts to facilitate good communication between employee, client and management through interpersonal and professional communication techniques
• Maintain supplies for office equipment and ensure that all office equipment is maintained and in good working condition at all times
• Prepare mailings to students regarding insurance and immunization requirements
• Assist with data entry of student health information utilizing Jenzabar
• Assist with ordering supplies through Jenzabar
• Oversee Meningitis com0pliance of all first-time and transfer students
• Assist Director with committee responsibilites
• Assist Director with files and office organization
• Assist with Mountaineer Days orientation, Blood Drives, and Health Fair
• Assist with other student service projects or events as needed
• Prepare purchase orders, check requests, forms, work orders, etc...
• Must maintain strict confidentiality of student health records and strict confidentiality of the office

EDUCATION, EXPERIENCE AND SKILLS

• High School graduate or equivalent
• 2 years secretarial or clerical experience
• Strong Computer skills utilizing Microsoft Word and Excel, Microsoft Publishing and Microsoft Outlook
• Familiarity and experience with general office equipment
• Employee must be able to multi-task work projects while servicing incoming call volume and patients to Health and WellnessCenter
• Strong organizational skills, interpersonal, written and communication skills
• Accuracy and attention to detail
• Must have problem solving skills
• Ability to use sound judgment, maturity and responsibility when dealing with a variety of persons in a public relations capacity and sensitivity to student needs when dealing with confidential matters
• Ability to prioritize
• Self-starter
• Must work well with others
• Familiarity and experience with general office equipment
• Ability to compose, correspondence and produce reports in a timely manner
• Customer service skills

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Rate:  $9.50-$10.50/hr

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