Posting date 4.6.17
Library Services Assistant
- Adhere to federal, state and library mandated confidentiality parameters as well as the American Library Association’s Statement of Ethics; maintaining the highest level of patron confidentiality.
- Assist with staffing public service areas as needed for daily activities.
- Facilitate library services in a professional and courteous manner.
- Circulate a variety of materials utilizing the library information management system.
- Provide Interlibrary Loan services and assistance to students, faculty and staff according to current library lending policies.
- Receive, process, maintain accurate holdings records of a variety of serial publications.
- Maintain materials in periodical holdings locations in accordance with established policies and procedures.
- Communicate effectively with periodical services vendors and lending libraries.
- Produce interlibrary loan and periodical usage reports as directed by Library Director, librarians or supervisor.
- Share in responsibility for providing basic circulation and reference services during normal hours, evenings and weekends.
- Develop an acceptable level of experise in each of the following:
- Library information management system
- Web Browser and e-Mail applications
- OCLC computer utility
- Library web page resources and electronic databases
- Microsoft Office applications and specialized software packages
- The location, creation, and use of network folders and files
- Ability to organize work effectively, conceptualize, analyze, and prioritize projects and objectives and to exercise independent judgment based on an understanding of organizational policies and activities subject to supervisory direction and review.
- Contribute to team effort by accomplishing related results as needed.
- Acts to facilitate effective interaction between administration, employees, patrons, and vendors through interpersonal and professional communication techniques.
- Other duties as assigned by library director, librarians or immediate supervisor.
- Maintain University safety rules.
EDUCATION, EXPERIENCE AND SKILLS REQUIRED
- High school diploma or equivalent.
- Strong organizational, written, and oral communication skills. Good interpersonal skills.
- Ability to function as a member of a team and to work toward the common goals and objectives of the Library and the University.
- Ability to perform several tasks concurrently with ease, professionalism and minimal supervision.
- Experience with general office equipment -- telephones, personal computers, calculators, typewriters, copiers, fax machines, and printers.
- Working knowledge of Microsoft Excel and Word.
- Prior experience working in a professional office setting.
- Prior experience working in a public contact, service-oriented setting.
- Prior experience with various aspects of bookkeeping to include general ledger reconciliation
- Ability to work evening and weekend rotation, as required by the Library’s schedule