Personal Computer Repair
If you have trouble with your personal computer, you may bring it to the Computer Help Desk in the Logan Library Computer Commons area between 10:00 a.m. and 6:00 p.m. Student Tech Interns will work on your computer and/or make recommendations. You will be asked to complete a liability release form, and to leave just the computer and the power cord. Upon work completion, you will receive a text saying that the computer is ready for pick-up.
For troubelshooting campus wireless please first consult MyResNet's FAQ page. If problems still exist or if you are unable to connect, please contact MyResNet's 24-hour student support center at 855.241.1587 (24/7 support) or 877-478-8858 (during business hours).
Email and Networking Issues
If you are experiencing issues with your assigned Schreiner Email account, or your network username or password, please contact Enterprise Technology Services at 830-792-7344.
Schreiner One Issues
If you are experiencing problems with Schreiner One please contact Kathie Walker at 830.792.7353 or via email at firstname.lastname@example.org.
Printing and Print Allowance Issues
If you are having difficulty printing from a campus computer or need to put money into your print account, see the Computer Commons Facilitator, Rm 121 in the Logan Library Computer Commons, call 830-792-7262 or e-mail at email@example.com